Cancellation and Refund Policy

At Filo Vogue, we are committed to provide reliable and timely delivery of your orders. Please review our shipping and delivery policies to ensure a smooth shopping experience.

Shipping Options

We offer several shipping options to meet your needs:

• Standard Shipping: Delivery within 5-7 business days.
• Express Shipping: Delivery within 2-3 business days.
• Free Shipping: Available on orders over ₹1000.

Shipping Rates

Shipping rates are calculated based on the weight and dimensions of your order, as well as the shipping method selected at checkout.

• Standard Shipping: ₹100-₹120 depending on the order size.
• Express Shipping: ₹150 flat rate.
• Free Shipping: No charge for orders over ₹1000.

Order Processing Time

All orders are processed within 1-2 business days. Orders are not processed or shipped on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

Tracking Your Order

Once your order has been shipped, you will receive an email with a tracking number. You can track your order through our website or the carrier’s website.

International Shipping

Currently, we do not offer international shipping. We are working on expanding our services and hope to offer international shipping in the near future.

Delivery Issues

If you experience any issues with your delivery, please contact our customer support team:

• Phone: +919259077033
• Email: filovogue@gmail.com

Address Changes

Once the product is shipped then address change is not allowed and customer has to bear shipping cost for changed location. Means company can bear only one time shipping cost in any case ie. Return/exchange/delivery at address.

Lost or Damaged Packages

In the event of a lost or damaged package, please contact our customer support team immediately. We will work with the carrier to resolve the issue and ensure you receive your order.

Contact Us

For any questions or concerns regarding shipping and delivery, please contact us:

• Phone: +919259077033
• Email: filovogue@gmail.com